SMS not received — what to do?

Troubleshooting: SMS Not Received

Sometimes SMS delivery can be delayed. Here are steps you can take:

Wait a Few Minutes

Some services take up to 5 minutes to send the verification SMS. Be patient and wait.

Check the Order Status

Make sure your order is still active in the dashboard. If it has expired, you will need to purchase a new number.

Try a Different Country

Some services block certain countries. Try purchasing a number from a different country.

Cancel and Retry

If the SMS does not arrive within a reasonable time, cancel the order (you will get a full refund) and try again with a different number.

Contact Support

If the issue persists, chat with our support agent — we are here to help 24/7.