How Payments Work: Your $ Wallet Balance

NorthSMS works on a simple wallet model. You top up your wallet from the Add Balance page, and every order — an SMS activation number or a rental — is paid from that balance. Your wallet holds real US dollars ($): it is not coins, points, or promotional credit. All top-ups are one-time purchases; you load exactly the amount you need, whenever you need it.

How orders use your balance:

• SMS activation numbers: when you order a number, the price is held from your balance. You're only charged if a code actually arrives. If no code arrives and you cancel (or the order expires), the held amount is automatically released back to your wallet.
• Rental numbers: charged from your wallet immediately at purchase for the period you choose. Auto-renew is on by default and renews the rental from your balance; you can turn it off per rental at any time.

Prices vary by country, service, and current availability, so always check the price shown at checkout. Your balance is held in USD, but prices can be displayed in other currencies for convenience. You can also apply coupon or discount codes at checkout, and the more you spend, the higher the automatic discount tier you unlock.

Every top-up and every charge is listed separately in your transaction history, so you can always see exactly where your balance went. If you notice a discrepancy, contact us through the support chat and we'll review it.